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- Principle
- Steps to follow
- Example
- Example used to manage the incoming calls in the main thread
Telephony: Managing incoming calls
The management of the incoming calls is performed in a specific "thread". When an incoming call is detected, the procedure associated with the thread is run. The management of the call is performed in this procedure. To manage the incoming calls in a WINDEV or WINDEV Mobile application: - Define (if necessary) the TAPI device on which the calls must be detected. Use the functions:
| | tapiCapability | Returns the characteristics of a telephony device. | tapiDevice | Selecciona el dispositivo TAPI que se utilizará durante las siguientes operaciones de telefonía: | tapiDeviceList | Enumera los dispositivos compatibles con TAPI 2.0 y TAPI 3.1 instalados en el ordenador actual. |
- Start the detection of incoming calls with tapiListen. This function runs a specific WLanguage procedure. This procedure will be automatically run when an incoming call is detected.
- In this procedure, you can:
- find out the status of the call via the following constants:
- telLigneOccupée: Line is currently busy.
- telLigneDécrochée: The line is connected.
- telLineNumber: Dialing in progress.
- telLigneTonalité: Line receives dial tone
- telLigneRaccrochée: The correspondent has hung up
- telLineAttendAnswer: The call is dialed: search for the correspondent
- telLigneSonnerie: Ringing tone in progress at the correspondent's address
- telNewCall New call detected waiting to be answered or rejected.
- telInformationAppel: Additional information (number presentation) is available at. In most cases, this information will be available after the fist ring.
- manage the call via the following functions:
- finding out the characteristics of the incoming call:
| | tapiCallDuring | Devuelve la duración de la llamada (diferencia entre la fecha y hora de inicio de la llamada y la fecha y hora de finalización de la llamada). | tapiCallEnd | Devuelve la fecha y hora de fin de llamada. | tapiCallerID | Sirve para averiguar el número de teléfono llamante (el que llama). | tapiCallIsOver | Permite saber si la llamada entrante o saliente ha finalizado. | tapiCallStart | Devuelve la fecha y la hora del inicio de la llamada (llamada entrante o saliente). |
- perform specific operations:
| | tapiAnswerCall | Responde a una llamada entrante detectada. | tapiKeyPressed | Returns the history of the keys pressed on the phone keypad since the last call to tapiKeyPressed. | tapiPlay | Plays a sound file (.WAV) for the specified line. | tapiRecord | Graba la comunicación actual como archivo ".WAV". | tapiSendKey | Permite simular el uso de las teclas del teléfono. | tapiStop | Detiene la lectura de un mensaje pregrabado (tapiPlay). |
Caution: This WLanguage procedure being run in a thread, all the constraints of the threads must be complied with (no window opening, no timer management, no event management, ...). For more details, see Managing threads with WINDEV. We recommend that you limit the number of processes performed in this procedure. Indeed, during the duration of the call, the detection of the other calls (as well as all the telephony events) is frozen. If long processes must be performed, we advise you to process the call in the main thread of the application (see the example below).
- To end the session for detecting the incoming calls, use tapiStopCallDetection.
Example used to manage the incoming calls in the main thread - Code for declaring the global variables of the window used for call detection. The different events used to manage the calls in the main thread of the application are declared in this code.
GLOBAL
gnEventID is int
IF Event("DetectedCall", "*.*", "PhoneCall") = 0 THEN
Error("Unable to manage the popup for call detection", ErrorInfo())
END
IF Event("EndDetectedCall", "*.*", "EndPhoneCall") = 0 THEN
Error("Unable to manage the popup for call detection", ErrorInfo())
END
IF Event("DetectedCallIdentifier", "*.*", "PhoneCallInfo") = 0 THEN
Error("Unable to manage the popup for call detection", ErrorInfo())
END
- Window initialization code: this code starts the call detection procedure.
IF tapiListen("IncomingCall", tapiOptionMediaModeFax, "CallDetection") THEN
Message("Call detection enabled")
ELSE
Error("Unable to start the call detection" + CR + ...
"Error details:"+ CR + ErrorInfo(errMessage))
END
- Procedure for call detection:
This procedure is used to detect the incoming calls. For each incoming call, the characteristics of the call are transmitted to the main thread by PostMessage.
PROCEDURE CallDetection(nServiceID, nCallID, nStatus)
SWITCH nStatus
CASE tapiNewCall:
PostMessage(Handle(Window_Call), "PhoneCall", nCallID, nStatus)
CASE tapiCallInformation:
PostMessage(Handle(Window_Call), "PhoneCallInfo", nCallID, nStatus)
CASE tapiLineDisconnected:
PostMessage(Handle(Window_Call), "PhoneCallEnd", nCallID, nStatus)
END
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